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Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.
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The partnership with the San Benito County Local Transportation Authority will enhance mobility options for residents in Hollister, San Juan Bautista, and Gilroy.
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The planning process will continue DART’s evolution of responding to changing travel patterns, regional expansion, and new technologies by taking a fresh look at all the services DART should deliver and how to deliver them.
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Nearly a dozen bus routes are receiving additional service, as the CTA continues to add more bus operators into service — the result of the agency’s aggressive recruitment and hiring efforts.
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During the last fiscal year (July 2023 – June 2024), the transit agency logged 75,663,343 passenger trips, a 10.4% increase over Fiscal Year 2023 (68,511,363).
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Fixed Route continues to be DART’s most highly utilized bus service, with 95% of all rides in FY 2024 on one of DART’s more than 25 local and express bus routes.
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The most recent survey, conducted by TransPro Consulting in late April and early May, took place on all TARTA services and targeted customers riding or waiting for TARTA services at different times of day.
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CapMetro will represent Keolis’ largest bus contract in the U.S. and build upon significant contract growth in the last year.
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National Express’ River Valley Metro program went live July 1, offering connections to jobs, services, education, and attractions.
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The holistic plan, which is expected to be finalized in late 2024, will outline recommendations for facilities, fixed-route services by fleet type, a replacement schedule, and overall cost projections and proposed timelines.
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